AskGenius

A powerful tool that helps you set personalized ask amounts for thousands of donors at a time.

AutomateGenius

Fundraising automations to delight your donors, streamline gift processing, and save time.

Catholic Social Media

A social media management platform exclusively for Catholic parishes and dioceses.

Stay informed with the latest nonprofit fundraising research and tips.

Our Diocesan Services

Prenger Solutions Group is proud to serve more than half of all dioceses in the United States.

Fundraising Consulting

Modernize your diocesan annual appeal with help from PSG’s fundraising, communications and technology experts.

Database Administration

We’ll get your donor database clean and organized. We can even manage it for you full-time.

Digital Communications

Our social media tools help dioceses and parishes thrive in this new, digital world.

Stay informed with the latest nonprofit fundraising research and tips.

Resources to help Catholic Parish and Diocesan Leaders.

Our Team

Our fundraising professionals, database experts and technology specialists.

Careers

Interested in joining our team? Learn more about how to apply.

Contact

Request more information, send us an email, or follow us on social media.

Stay informed with the latest nonprofit fundraising research and tips.

Webinars

Designed for today’s nonprofit, fundraising experts.

Fundraising Insights

Fundraising research, stories, and strategies to improve your fundraising expertise.

Downloads

Templates and Guides developed by our experts to help you achieve your fundraising potential.

Stay informed with the latest nonprofit fundraising research and tips.

CSM Security and Data Privacy

The information provided here is supplemental to the Prenger Solutions Group general security statement found here. This document is specific to Catholic Social Media (CSM). This document does not encompass our Terms and Conditions for use of the application. Please refer to Catholic Social Media terms and conditions here.

CSM also complies with Prenger Solution Group’s overarching security policy, found here.

Environments and Development Operations

Locations

CSM services and data currently reside in Amazon Web Service’s (AWS) Oregon, North Virginia and Ohio regions. CSM has a hosted PostgreSQL database, and we use Cognito for user identity management.

Customer data resides in the same database. Access to data and processes from the application are specific to the user’s organization, role, and subscription status. All data is encrypted and backed up nightly.

Lifecycle Management

CSM has separate development, staging, and production environments. Procedural steps are taken at every level to ensure quality and prevent bugs from being released into the active environment.  Our platforms utilize role-based access guidelines so that users are limited to the environments with the lowest level of access needed.

We follow standard SDLC process for change management to reduce risk and ensure quality and security in CSM.

Additional Security Measures

In addition to the ‘Well Architected Framework Review’ PSG uses a third-party auditor for penetration testing any time there is a major change to architecture. This ensures that we are maintaining a high level of integrity and limiting risk for all users. For more information visit Ongoing Testing Services.

Data Sources and Usage

CSM is primarily a content management and publishing system. Creative content is developed and stored in S3 buckets protected by AWS’s security features. No sensitive data is collected or stored. In addition, all uploaded content is scanned for malware to prevent the introduction of viruses into the platform.

* Customers may request that we terminate their account and delete their history from the database at any time.

** We may periodically analyze aggregated data across customers to measure customer success in accordance with our role-based access policy. This analytics does not involve any personally identifiable information from our customers.

Other Integrations

CSM integrates with the following platforms who have all been vetted for proper security practices and compliance.

  • Chargebee – Subscription management
  • Stripe – Payment processing
  • HubSpot – Internal account management
  • Ayrshare – Connecting to and publishing to social media accounts